If the problem remains, return the folder to where you got it replacing the one that is there. You can then put the folder in the Trash. If the problem is solved, recreate any required Mail settings and import any emails you want to save from the folder on the desktop. You must move the entire folder, not just the contents.

That should make your user library folder visible in your user/home folder. When the View options opens, check ’Show Library Folder’. With that Finder window as the front window, either select Finder/View/Show View options or go command - J. Go to Finder and select your user/home folder. Let us know the results after successfully starting up in safe mode.ĭo a backup, preferably 2 on 2 separate drives. Thanks for using Apple Support Communities to post your question. Together, these changes can help resolve or isolate issues related to your startup disk. Deletes font caches, kernel cache, and other system cache files.

Prevents Startup Items and Login Items from opening automatically.

Verifies your startup disk and attempts to repair directory issues, if needed.

Starting your Mac in safe mode does the following: Safe mode (sometimes called safe boot) is a way to start up your Mac so that it performs certain checks and prevents some software from automatically loading or opening. Try safe mode if your Mac doesn‘t finish starting up If this just started occurring and you've always had both email apps pulling from the Exchange server, try starting the Mac up in safe mode. I understand that your Mail app crashes after starting up.

Mac mail crashing